Counter

Reporting Hub

Counter Pro — Broker — documentation preview.

Introduction

The Reporting Hub shows utilization-oriented metrics, charts, and generated reports — often scoped by employer group or all clients.

Reporting Hub
Reporting Hub with charts, KPIs, and a list of generated reports.

Metrics and charts

Typical views include:

  • Open vs resolved volume
  • Averages and aging (for example overdue physician actions)
  • Upcoming return-to-work windows
  • Monthly or trend charts for volume and return-to-work rate

Demo environments may show sample data; production reflects your firm’s cases.

Quarterly and exports

  • Generate Quarterly Report is available from the header Quick Action menu (Dashboard).
  • CSV or similar export options may appear where your build supports them.

Report history

A generated reports list shows downloadable or ready quarterly-style outputs tied to employer groups.